FAQ

PP and PPSU refers to the type of plastic the bottle is made from. Select between the two based on budget and anticipated level of usage.

PPSU stands for polyphenylsulfone. It is a medical grade plastic
that is naturally honey toned and quite hard wearing. Intended for higher use.

Yes, all Pigeon bottles are free of BPA and BPS. They are also free of formaldehyde and phthalate.

In the M, L and LL teats, the opening is a crosscut. This means that if you hold the bottle upside down no milk will drip out, as the baby is required to suck on the teat in order to open the cross cut tip. This is perfect for babies as they get older and have stronger jaw muscles. A cross-cut also enables a baby to vary the flow of milk themselves – the harder they suck, the larger the cross-cut opens.

Yes, all Pigeon bottles are supplied with a teat. Below are the sizes that are supplied:

SofTouch Wide Neck Bottles

PP Bottles

160ml Bottle - SS Teat

240ml Bottle - M Teat

330ml Bottle - L Teat

T-Ester Bottles

200ml Bottle - SS Teat

300ml Bottle - M Teat

Glass Bottles

160ml Bottle - SS Teat

240ml Bottle - M Teat

Flexible Slim Neck Bottles

PP Bottles

120ml Bottle - S Teat

240ml Bottle - M Teat

Glass Bottles

120ml Bottle - S Teat

240ml Bottle - M Teat

Yes, with use, PP bottles can become cloudy. This does not affect the performance of the bottle, nor does it mean the bottle isn't clean.

Yes, all Pigeon bottles can be recycled as can the collars and hoods. The teats are made from silicone and cannot be recycled.

Please check with your local council to determine your local recycling options before recycling.

Pigeon bottles and teats can be sterilised via boiling, chemical or steam - microwave or electric. They should be cleaned thoroughly before being sterilised.

After each use, rinse in warm water and wash with Pigeon Liquid
Cleanser. If using a teat brush, take extra care to not accidentally push the brush through the teat opening. Place a finger over the teat opening when cleaning to ensure this doesn’t happen.

Boiling: Place in water. Bring the water to a boil and let boil for 5 minutes. Turn heat off and cool. Take care to ensure the bottle components do not rest against the hot sides of the container.

Chemical and steam: Use sterilisation products made specifically for baby bottles and follow the provided instructions. Chemical sterilisation may cause the printing on the bottle to fade.

UV Sterilisation: UV Sterilisation can be used to sterilise Pigeon plastic and silicone material products. However, do note that UV Sterilisation may subject the products to premature aging, especially if repeatedly sterilised. We recommend you replace the products when they start to discolour and/or turn cloudy.

How often you change your bottles depends upon the type of bottles you have and how frequently they are being used.

For example, if you use the same bottle 6 times a day you will need to change it more than if you used 6 different bottles throughout the day.

We generally recommend changing PP bottles every 6 months and PPSU bottles every 12 months.

Glass bottles can last indefinitely.

Yes, all T-Ester bottles are BPA/BPS free and pass the European standard. Also, the bottles and all other parts have passed the safety test (migration test) after 100 hours of UV sterilisation.

Yes, all of the T-Ester bottle parts (i.e. bottle, nipple, cap and hood) can be sterilised by UV steriliser.

When using a UV steriliser with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.

However, please look out for the signs of aging – it is recommended to replace the product when it starts to discolour and/or turn cloudy.

You can use any of the methods such as boiling, steam sterilisation, chemical sterilisation and UV sterilisation for T-Ester bottles. When using a UV steriliser with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.

If you're Boiling, steam or chemical sterilizing your T-Ester Bottles

We recommend to replace the bottle every 6 – 12 months. If you see any stubborn milk stains, scratches or discolouration on the Bottle, it is an indication to consider changing to new bottles.

For the silicone nipple, we recommend rotating 2 or more teats for about 2 months before replacing them (boiling, steam and chemical).

If you see any stubborn milk stains, scratches or discolouration on the Teat, it is an indication to consider changing to new bottles.

If you're using a UV Sterilizer for your T-Ester Bottles

When using UV sterilizer with drying function, it is necessary to place the bottle body at least 1 inch (2.54cm) away from the inner wall/ceiling where the air ventilation outlet is. This may avoid any damage or deterioration of the bottle.

UV Sterilization may subject the material to premature aging, especially if it is subjected to repeated sterilization. Therefore, we recommend you replace the product when it starts to discolour and/or turns cloudy.

The Pigeon Air Ventilation System (AVS™) is a feature of Pigeon SofTouch™ Peristaltic wide neck teats.

The AVS™ helps to adjust air pressure inside the bottle. It consists of specially designed projections at the base and the top of the teats which allow milk to flow smoothly into the baby’s mouth.

The adjustment of the air pressure inside the bottle minimizes air intake when feeding.

The AVS™ does not need to be covered with milk.

Both Pigeon teat ranges, the Flexible™ (slim neck) and the SofTouch™ (wide neck) are the result of over 60 years of research and development. They allow babies to use their natural feeding motion, the peristaltic movement.

The Flexible™ or slim neck teat is the more traditional shape. Choose this teat when:

- Baby fusses at the teat

- Baby is very small

- Baby is not breastfed

The SofTouch™ or wide neck teat has been designed to mimic the shape of the mother’s breast to avoid nipple confusion. Choose this teat when:

- Combination breast and bottle feeding

- Weaning from breast to bottle

- Baby won't take other bottle brands

Use the below suggestions as a guide to teat selection.

Note though, it is only a suggested guide. The cues as to when to change teat size should be taken from your baby.

Consider moving up a size if:

- Your baby is fussing every time they feed. They may be getting frustrated as the flow of milk may not be fast enough or,

- The teat is collapsing when your baby is drinking (and it’s not because there is a block). This can happen if your baby is sucking hard to get the milk out and it is not coming fast enough for them. A vacuum gets created, causing the teat to collapse.

SofTouch Wide Neck Teats

Newborn - SS (Round hole)

1+ Month - S (Round hole)

3+ Months - M (Y cut)

6+ Months - L (Y cut)

9+ Months - LL (Y cut)

12+ Months - LLL (Y cut)

Fleixble Slim Neck Teats

Newborn - S (Round hole)

4+ Months - M (Round hole)

6+ Months - Y (Y cut)

9+ Months - L (Y cut)

15+ Months - LL (Y cut)

The difference between the round hole teats and cross cut or Y teats is essentially the shape of the opening at the tip of the teat.

Round hole teats have a ‘round hole’. If the bottle is held upside down, milk will drip out without any sucking needed. This is perfect for young babies who have little jaw development as they don’t have to work too hard to get their milk.

Cross cut or Y teats have an opening shaped like a ‘Y’. Unlike the round hole teat, milk is only released when the baby sucks on the teat. The Y cut is perfect for babies as they get older and have stronger jaw muscles. With a Y cut, the baby is able to vary the flow of milk themselves. The harder they suck, the larger the cross cut opening.

Cross cut or Y teats can be used across a wide age range due to the opening being able to expand and contract.

Pigeon teats and bottles can be sterilised via boiling, chemical or steam - microwave or electric.

They should be cleaned thoroughly before being sterilised.

After each use, rinse in warm water and wash with Pigeon Liquid
Cleanser. If using a teat brush, take extra care to not accidentally push the brush through the teat opening. Place a finger over the teat opening when cleaning to ensure this doesn’t happen.

Boiling: Place in water. Bring the water to a boil and let boil for 5 minutes. Turn heat off and let cool. Take care to ensure the bottle components do not rest against the hot sides of the container.

Chemical and steam: Use sterilisation products made specifically for baby bottles and follow the provided instructions. Chemical sterilisation may cause the printing on the bottle to fade.

Heat resistance of the teats: 120 degrees C.

UV Sterilisation: UV Sterilisation can be used to sterilise Pigeon plastic and silicone material products. However, do note that UV Sterilisation may subject the products to premature aging, especially if repeatedly sterilised. We recommend you replace the products when they start to discolour and/or turn cloudy.

This sometimes happens, but be assured it won’t be a problem for long.

If you move your baby to the next size, but the flow is too fast, try further tightening the rim of the teat. This compresses the air valve which restricts the air flow and so, the flow of milk out of the teat.

Alternatively, slightly loosening the rim on the size that is deemed too slow can increase the flow of milk through the teat.

Teats can collapse for different reasons.

- A block at the opening of the teat or in the air valve on the side of a teat - it is important to check these openings regularly to ensure they are clear. If there is a block, use Pigeon Liquid Cleanser or a mild detergent to carefully wash and remove any build up. Remember, the tip of the nipple is a very thin layer of silicone, so take special care to not damage.

- The teat opening has become too small for the strength of your baby's suck - a vacuum is created that collapses the teat. Move your baby up to the next sized teat.

If your baby is on thick formula, the teat opening may be too small and it may collapse as the baby sucks hard to get the milk to flow - the next size teat for the baby's age is recommended if this is occurring.

If a teat has been regularly heated to very high temperatures during sterilisation - the material becomes less durable over time.

Check the temperature when sterilising the products. Heat resistance of the teats: 120 degrees C.

Please note, it is our recommendation that silicone teats be replaced 2 months after first use.

Pigeon teats are made from silicone rubber

The size is embossed on the underside of the base of the teat.

No, the teats aren’t interchangeable.

Slim Neck teats can only be used with slim neck bottles and Wide Neck teats can only be used with wide neck bottles.

The teat opening and ventilation hole can become clogged which can lead to teat collapse. It is important to keep these areas clear.

The tip of the teat is very delicate. When using a teat brush to clean it, gently press the tip with the tip of your finger while washing to prevent the brush from breaking through.

Before using a teat, inspect it well. Pull the teat in all directions to ensure no damage. If there is any sign of damage or weakness, throw the teat away.

Teats may be worn by biting. Special attention is needed for teething children.

Do not leave a teat in direct sunlight or heat, or leave in disinfectant/sterilising solution for longer than recommended. This may weaken the teat.

When not in use, keep in a dry, covered container.